At Trent & Dove, we are committed to maintaining thriving, safe homes, communities and workplace. We take our responsibility to ensure the safety of our tenants and their families seriously.

We have a duty to protect children and adults at risk from any harm, abuse or neglect, (including self-neglect). Our policy provides guidance for staff, associates, and customers with how to spot and what to do with safeguarding concerns when they arise.

Types of abuse include:

  • Physical – e.g. assault, rough handling, unreasonable physical restraint.
  • Sexual and Sexual Exploitation – any non-consenting sexual act.
  • Psychological/Emotional – bullying, intimidations, verbal attacks or other behaviour that affects the wellbeing of an individual.
  • Domestic abuse including coercive control
  • Neglect/ Self Neglect – a person’s wellbeing is impaired and care needs not met.
  • Discrimination – abuse that is racist, sexist or linked to a person’s sexuality, disability or age.
  • Financial – theft, fraud, using another person’s money for self gain or gratification.
  • Institutional – observed lack of dignity and respect in a care setting, disrespectful language or attitudes.

Our dedicated Safeguarding Team works with our local partners such as the police and children’s and adults social care teams, to keep our customers and their families safe from harm.

Where to get help

If the abuse is happening now, contact the police on 999 or your local police team on 101.


If you are concerned about a child or adult at risk who resides in one of our properties, to contact our Trent & Dove Safeguarding Team you can call 01283 528528 (and ask for the Safeguarding Team) or email safeguarding@trentanddove.org


Alternatively, you can contact the local authority safeguarding teams in your area, more information can be found at:

Staffordshire: ChildrenAdults

Derbyshire: Children | Adults

Leicestershire: Children | Adults

 View our Safeguarding Policy

For domestic abuse support, please see our dedicated domestic abuse webpage