Changes to your circumstances

Please remember to keep us updated on any changes in your circumstances if you are registered for housing on the East Staffordshire Housing Register.

We can only consider you for accommodation based on the details we hold on our system.

A change to your circumstances can only be notified to us via our customer portal . If you are already registered on our portal please log into your account via the link above and provide us with details of the change to your circumstances.

If you have not previously registered on our portal please use the link above to register for the first time. Following the validation of some basic information your existing application will be made available to you and your change of circumstances can be notified to us.

Please note: If we contact you regarding an offer of accommodation and you have not notified us of a change in your situation, we may have to overlook you until you have provided all the information that we need.

 

If you feel you are threatened with/facing imminent homelessness, please contact your local authority’s Housing Options Team.